Privacy Policy

Privacy Policy

Last Updated – 25th March 2025

Albert Chauffeur (“we,” “our,” “us”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.albertchauffeur.co.uk. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you –

• Book our services – including your name, contact details, pickup and drop-off locations, and payment information.
• Contact us directly – such as through email or phone, where we may collect your name, email address, phone number, and the content of your message.

Additionally, we may automatically collect certain information when you visit our website, including –

• Technical Data – IP address, browser type, operating system, and browsing behaviour.
• Cookies – Small data files stored on your device that help us improve your website experience.

2. How We Use Your Information

We use the information we collect to –

• Provide and manage our services – Process bookings, communicate with you, and fulfil our contractual obligations.
• Improve our website and services – Analyze usage patterns to enhance user experience.
• Marketing and communications – With your consent, send promotional materials and updates about our services.
• Legal compliance – Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with –

• Service providers – Trusted partners who assist in operating our business, such as payment processors and IT support, under strict confidentiality agreements.
• Legal authorities – When required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

5. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to –

• Access – Request copies of your personal data.
• Rectification – Request correction of inaccurate or incomplete data.
• Erasure – Request deletion of your personal data, under certain conditions.
• Restrict processing – Request limitation on the processing of your data, under certain conditions.
• Object to processing – Object to our processing of your data, under certain conditions.
• Data portability – Request transfer of your data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@albertchauffeur.co.uk.

6. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at –

Albert Chauffeur
[Your Business Address]
info@albertchauffeur.co.uk
[Your Contact Phone Number]

By using our services, you acknowledge that you have read and understood this Privacy Policy.