Faqs

FAQs- Frequently Asked Questions

Have a question or need to book a luxury chauffeur service? We’re here to help! Our team is available to assist you with personalized solutions tailored to your travel needs.

What is included in your chauffeur service?

Our chauffeur service includes a professional, English-speaking driver, a luxury vehicle, bottled water, Wi-Fi (in selected vehicles), and assistance with luggage. We ensure a seamless, comfortable, and stress-free travel experience.

How do I book a chauffeur service?

You can book our chauffeur service through our website, by phone, or via email. Simply provide your journey details, preferred vehicle, and any special requests, and we’ll handle the rest.

Do you offer airport transfers?

Yes, we provide airport chauffeur services, including flight tracking, a meet-and-greet service, and assistance with luggage. Our chauffeurs monitor your flight for any delays or early arrivals.

Can I request a specific vehicle?

Absolutely! We have a fleet of luxury vehicles, including Mercedes S-Class, E-Class, V-Class, and other premium models. You can request a specific car when booking.

Are your chauffeurs licensed and insured?

Yes, all our chauffeurs are fully licensed, professionally trained, and insured to provide high-quality service.

Do you provide chauffeur services for special events?

Yes, we cater to weddings, corporate events, red carpet events, sporting events, and private tours. We offer customized transport solutions for any occasion.

Can I make changes to my booking?

Yes, you can modify your booking by contacting us. However, changes are subject to availability and may incur additional charges depending on the request.

What happens if my flight is delayed?

We track all flights in real-time. If your flight is delayed, our chauffeur will adjust the pickup time accordingly at no extra cost.

Do you offer hourly chauffeur hire?

Yes, we provide hourly chauffeur hire, allowing you to have a dedicated driver for business meetings, shopping trips, sightseeing, or other needs.

What is your cancellation policy?

Cancellations made more than 72 hours before the scheduled service are fully refundable. Cancellations within 72 hours may incur charges. Please check our full cancellation policy for details.